Topic
Accessing your WVSOM Email Account
Intended Audience
Accepted Students
Information or Resolution
Upon payment of the second deposit, and around the mid-march time-frame, students receive communication from Admissions regarding their WVSOM email account. This communication will contain your full email address, which is typically your first initial and last name @osteo.wvsom.edu, and your temporary password. If there is already an account with that naming configuration then a number will be added to the end of your last name. Please note that the temporary password provided CANNOT be changed until the scheduled IT Orientation, which occurs on the first day of orientation in July. IT staff will use this account information to complete the setup of your student laptop.
If you receive a message when trying to log in that the account doesn't exist or is invalid, it is possible the account is still going through the Microsoft configuration process and needs time to be fully accessible. These accounts can take up to 12-24 hours to be fully accessible. If you are having initial issues logging please wait 24 hours and try again. If you are still unable to get logged in please contact the IT Help Desk at (304) 647-6246.