Issue
Your account password needs to be changed. You will need to be enrolled in self-service to reset your password. Instructions for enrollment can be found here.
Intended Audience
This article applies to employees and students.
Steps for Self Service Password Reset

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On the next screen enter your WVSOM email address and the Captcha text as seen on the screen.
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Choose between being emailed a code, responding to a phone call, or text message.
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After verification you will then be able to enter a new password. Enter a new password in both the "enter new password" and "confirm new password" fields then click "Finish".

- After completion a confirmation page should be seen alerting you that “Your password has been reset”.
