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Services or Offerings?
Account Issues
  1. Services
  2. Student Services
Issues related to any WVSOM account such as My.WVSOM.edu or your email/network account.
Hardware Issues
  1. Services
  2. Student Services
Tickets for student laptop, peripheral and printing issues.
IT Service Request
  1. Services
  2. Employee Services
Project Request
  1. Services
  2. IT Projects
Service for requesting projects that are outside the typical service request scope.
Software Issues
  1. Services
  2. Student Services
Tickets related to student software such as Canvas, Examplify, Office 365 and Teams
Other Issues
  1. Services
  2. Student Services
Service for issues not related to student accounts, hardware or software.